
Welcome to Ribbon! Hand-in-hand with your Brand Profile page, your Product Collection page is the main feature of your Ribbon account. Your Product Collection page is only available for view upon login by vetted, authenticated, pre-registered buyers so you’ll want to be sure that it is looking its best when Buyers stop by to browse. Your up-to-date and beautiful Product Collection on Ribbon will allow you to offer the same white glove showroom experience to your online Buyers. Below are some frequently asked questions about Product Collection. (Please check our Managing Your Profile page for information about that topic.)
Product File How-To for Initial Setup
What file format does Ribbon recognize?
Product File - Basic Information
Uploading product images to Ribbon's server and get image URLs
Using Ribbon image links in your Product File CSV
How do I import my product file?
How do I manage my product sort order?
What are the various product statuses?
How do I manually add products? (with video)
Product File Updates and Edits
How do I edit my collection after upload? (with video)
Manually Editing your collection
How do I export my product file? (with video)
How do I indicate that an item in my collection is back-ordered?
How do I deactivate a product?
Taxonomy
Uh Oh - Error Messages
Will a google drive link still map like a typical image URL?
My images are loading as square format. How can I adjust this?
My images are not loading, what should I do?
Images are not showing up after loading my product file. What should I do?
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